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NeuBird Hawkeye account with a paid subscription
NeuBird
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Plans
Pay As You Go
- You pay for the agent's actual work, with no fixed subscription fee
- Continuous alert watching always runs and consumes nothing
- Investigating a single alert is billed as one agent run
- A cluster investigation that groups related alerts into one incident costs more
- Plain-language questions about telemetry consume very little
- Filtering and maximum spend caps so the bill cannot run away
- Connections to AWS CloudWatch and CloudTrail, Kubernetes, Datadog, Splunk, PagerDuty
- Watching continues even once the balance is exhausted
- Sold through cloud marketplaces
Enterprise
- Deployment as a cloud service or inside your own cloud in your VPC or VNET
- Credits purchased as needed
- Unlimited alerts processed
- Unlimited users and projects
- Slack and Teams connections included
- MCP access so you can work the data with your own AI tooling
- Unlimited historical storage of investigations
- 24/7 enterprise support
- SOC 2 Type II certified
Plan contents as published by the vendor; seller prices arrive at launch.
What you get
Ready Hawkeye access with a paid balance: connect your monitoring systems and a Slack or Teams channel, and the agent starts working alerts on its own. The first thing to establish is whose organization it is: on someone else's, access can technically return to its owner along with the investigation history and the connections into your infrastructure. The agent reads your telemetry and cloud logs, so make sure you ask who else inside that organization can see the investigations and what permissions the connections hold. Confirm the remaining credit balance and whether a maximum spend cap is set — without one, a noisy day of alerts eats the balance faster than you would expect.
About the service
An agentic site reliability engineer on duty around the clock: it connects to your monitoring systems and clouds, works a firing alert on its own and delivers a root cause analysis with clear next steps. Alert watching runs continuously and consumes nothing — you only pay for what the agent actually investigates: a standard investigation, a cluster investigation that treats a group of related alerts as one incident, and plain-language questions about your telemetry. It connects to AWS CloudWatch and CloudTrail, Kubernetes, Datadog, Grafana, Splunk and PagerDuty; it talks in Slack and Teams, and access via an MCP server is available. Beyond incident response it can head off problems and point out where infrastructure costs more than it needs to. It deploys as a cloud service or inside your own cloud in your VPC or VNET, with unlimited alerts, users and projects, unlimited historical storage, SOC 2 Type II certification and 24/7 enterprise support. The vendor publishes no price list and no fixed package contents: its site shows only an enterprise tier on custom terms, while the same product is sold on a pay-as-you-go credit basis in cloud marketplaces with filtering and spend caps — confirm the exact volume and terms with the seller.
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