Question 1

How to pay for an AI service when your card is declined

Accepted Answer

The seller pays with a payment method that works for them. From there you have three routes, and the choice depends on whose account you need. A subscription is issued to your own email: the account is yours from the start, and the seller only pays for the plan and reports the next billing date. A ready account with a paid subscription is faster, but you did not create it. A token top-up puts money on a balance — usually your own account, which is the calmest option for programmatic use. The platform holds the money until you confirm delivery, so paying a seller up front on trust is not part of this.

Question 2

Subscription on your own email versus a ready account

Accepted Answer

The difference is who owns the account. With a subscription you create the account and the seller only pays for the plan inside — they cannot technically take access back. A ready account was created by the seller, and if the email stayed theirs, password recovery is in their hands too. A subscription costs more effort: you register the account and let the seller pay for yours specifically. A ready account is faster and usually cheaper, but fits tasks where losing access would not hurt. If the tool connects to your work project, calendar or storage — take a subscription on your own email and the ownership question disappears for good.

Question 3

What “account with a subscription” means and when it pays off

Accepted Answer

It is a ready account with the plan already paid inside. You get access and start working immediately, without registering an account or waiting for the seller to pay for a plan on your email. Three things matter: whose email the account uses, how many subscription cycles are already paid, and whether there are traces of use. An account on someone else’s email suits a short task; an account whose email is handed to you is nearly as good as your own. The marketplace guarantee covers that it works at the moment of delivery, and a dispute can be opened within 72 hours.

Question 4

Is buying an AI service account safe

Accepted Answer

There is exactly one real risk, and we name it: an account whose email the seller kept can be reclaimed through password recovery. Everything else is a quality question, and quality is visible in the listing. That is why every offer states who owns the email, whether the phone is verified and what traces of use the account carries. We hold the money until you confirm delivery, and the right to dispute lives for 72 hours after handover — enough to test sign-in and actual work. If you need the account for the long run and cannot afford to lose it, take a subscription on your own email: the ownership question never arises there.

Question 5

Access stopped working — what to do

Accepted Answer

Open a dispute on the order page. There are two distinct buttons and the choice matters: “not delivered or not working” if access never worked, and “stopped working after working fine” if it ran for a while and then the account was shut. The seller has 12 hours to answer. Silence means a refund — not mercy but a rule: the side that does not answer loses. Amounts up to 1 000 ₽ are refunded without investigation, because investigating costs more than the amount. The right to dispute lives for 72 hours from delivery, and the automatic delivery confirmation after 24 hours does not close it.

Question 6

How the guarantee and refunds work

Accepted Answer

The platform holds the money, not the seller. It reaches the seller after you confirm delivery, and for subscriptions in 4 weekly parts, so what is withheld always covers a refund for the unused remainder. Refunds come full or partial. If access never worked, everything comes back. If a subscription ran for part of its term and then died, the unused remainder comes back. Amounts up to 1 000 ₽ are refunded without investigation. The guarantee only applies to deals made through the platform. Arranging around it strips protection from both sides — buyer and seller alike.

Question 7

Why the account email owner matters

Accepted Answer

Because whoever owns the email can reset the password. If the email stayed with the seller, they can technically take access back at any point — handing you the password does not change that. The platform does not hide this; every offer states it in a separate field: buyer’s email, seller’s email, or the email handed over with the account. The third option is nearly as good as your own account: you hold the mailbox password and the recovery path. If a seller takes access back, that is a dispute they lose: the deal was to hand over access, not to lend it.

Question 8

Tokens or a subscription — which is cheaper

Accepted Answer

A subscription wins on steady daily work: you pay for a month and stop counting requests. Tokens win on uneven load — a quiet week, then a thousand calls in a day — and you only pay for what you burned. Count in the unit you actually work in. Video is priced by seconds and resolution, text by volume, programmatic access by request and response size. A plan generous in task counts can be stingy inside a task. The marketplace commission is lower on tokens: 3% against 8% on subscriptions.

Question 9

Can I top up my own account instead of buying someone else’s

Accepted Answer

Yes, and it is the preferred route. The seller puts money on your own account balance: the keys stay with you, nobody can revoke access, and the spending history is yours. The second option is a key to the seller’s account. It costs less, but the marketplace guarantee does not cover it: the account owner can issue a new key at any moment and the old one stops working. The platform marks such offers plainly instead of hiding the difference in small print. Every offer states whose account gets topped up. In this product type, that is the first thing to look at.

Question 10

How long delivery takes

Accepted Answer

We do not promise a time on our own behalf — the seller states it, and the platform shows next to it how they kept such promises before. There is also a “fastest” pool: the offer that will hand the goods over first, computed from stock facts and past deliveries. The order is: you place an order, the seller has 90 seconds to confirm, then you have 2 minutes to pay. Credentials arrive through a vault: the link lives 30 minutes and then expires. Some offers are delivered automatically — there is nothing to wait for, the goods sit in the seller’s stock.

Question 11

Why not deal with the seller directly

Accepted Answer

You can — but then all you have left is trust. The money goes to the seller at once, there is nobody to dispute with, and no refund. The seller is in the same trouble: an accusation of non-delivery is impossible to disprove. That is why passing contact details in questions and chat is forbidden, and trying to move a deal off the platform lowers the seller’s rating. Logins and passwords are allowed — those are the subject of the deal, not a way to escape it. The marketplace commission pays for exactly this: a third party holding the money, and someone to sort it out when something goes wrong.

Question 12

How to choose a seller

Accepted Answer

Look at the rating and at what it is made of: the formula is published in full, with nothing left “at the platform’s discretion”. Delivered on time is a plus, failed to deliver is a minus, trying to take the deal off-platform is minus five. Second, presence. The platform shows whether the seller is here right now: active, away, offline. Ordering from an absent seller means waiting, and it is better to know that before ordering than after. Third, the delivery method. Automatic delivery does not care whether the seller is asleep.

Question 13

What a “warmed” account is and why it matters

Accepted Answer

Warmed means it was used like a real account: signed in from an ordinary device, actually worked in, never pushed through suspicious activity. Such an account hits verification walls less often and gets blocked out of nowhere less often. The flip side: a warmed account carries someone else’s history — chats, galleries, projects. If you need a clean slate, ask for a clean account and expect it to request confirmations more often. Warmth and traces of use are stated in every offer, and the list can be filtered by them.

Question 14

Do I need a VPN to use the service

Accepted Answer

It depends on the service, and we will not answer for all of them at once. Some work from Russia without tricks, some block by country, some check the country only at payment — and payment is the seller’s job. Country restrictions, where an offer has them, are stated by the seller in a separate field. That is a condition of the deal, not fine print: access that does not open for you is grounds for a dispute. If in doubt, ask the seller on the product page before buying. The question and the answer will be public, and that is fine.

Question 15

Can I renew with the same seller

Accepted Answer

Yes, and the platform reminds you in advance. The reminder comes from the platform rather than the seller: this way the seller gets no excuse to message you directly, and you keep your guarantee. Your own sellers — the ones you already bought from — are listed separately in your cabinet. Renewing with a familiar seller is usually faster: they already know your account and your plan. On renewal the next billing date is stated by the seller again — it is mandatory at handover.

Question 16

The seller vanished after payment — what happens

Accepted Answer

The order page has a “seller is not responding” button. It is not a complaint but an action: the order gets flagged and the platform settles it with money rather than messages. If the seller is gone, the money comes back and their listings are hidden from the storefront — trading in absentia is not allowed. Vanishing also hits the rating: an undelivered order costs more than it looks. This is exactly why we hold the money until delivery is confirmed. A vanished seller is an annoyance, not a loss of money.

Question 17

What the commission is and who pays it

Accepted Answer

The seller pays the commission, and it depends on the product type: subscriptions 8%, account with a subscription 8%, accounts 10%, tokens 3%. No hidden fees, and no progressive commission — now or later. The buyer pays the platform nothing on top of the offer price. The seller sets that price themselves, and it stands as their public offer. The percentages here are not typed into the text — they come from the same code the platform withholds by. They cannot drift apart.

Question 18

How to become a seller

Accepted Answer

Register, open the seller cabinet and fill in payout details. We work with registered businesses and self-employed sellers: payouts go to an account, not to an unknown card. Products are picked from the catalog — section, service, product type, plan — so that two listings for the same thing never appear. If a position is missing, you can propose it with a link to the vendor’s official page: the request goes to review. Early sellers get a head start in ranking. The commission is stated above and does not depend on turnover.

Question 19

Can I get a refund if I changed my mind

Accepted Answer

Before delivery, yes: the order is cancelled and the money comes back. After access is handed over you cannot change your mind — and that is not greed: a delivered login cannot be put back in the box, and the seller already spent both money and an account. A refund after delivery happens for a different reason — access does not work, does not match the description, or dies inside the guarantee window. That is settled by a dispute. So ask everything before buying, right on the product page: the seller is expected to answer, and the answer is public.

Question 20

What the buyer of an account on someone else’s email risks

Accepted Answer

The email owner can reset the password at any moment and take access back. That is the one real risk of this product, and neither a low price nor a high seller rating cures it. What protects you: the platform holds the money, a dispute stays open for 72 hours, and a seller who takes access back loses that dispute and takes a rating hit. But nobody refunds the hours you spent setting up your working environment. The conclusion is simple: fine for a short task; for a working tool you will wire a project into, take a subscription on your own email or an account handed over with its mailbox.

Question 21

Will I get a receipt, and can a company buy here

Accepted Answer

The receipt comes from the marketplace: it processes the payment as an intermediary between you and the seller. It arrives by email or phone — whichever you set in your account. A single purchase can produce two receipts: one for the prepayment and one for the final settlement when the deal closes. That is the order of intermediated payments, not our whim. A company can buy here, but invoices and closing documents are a separate conversation with support: sellers are registered businesses or self-employed, and paperwork is arranged per deal.

Question 22

Can I buy access for a team rather than one person

Accepted Answer

Yes, if the service has a team plan — the seller then arranges exactly that, and the listing says so. A team plan differs in more than seat count: shared billing, shared settings and roles usually come with it. Watch the delivery method. An invitation into an organisation means you are added to someone else’s workspace: convenient, but the workspace owner can remove you. A subscription on your own email, or an account you own, is safer for a team. For a larger team, ask the seller before buying how many seats they can arrange and for how long: this is the case where agreeing up front pays off.

Question 23

What to do right after receiving an account

Accepted Answer

Four steps in order: change the password, turn on two-factor authentication, end all other sessions in the security settings, and review which devices and apps hold access. If the account mailbox was handed to you, change the mailbox password first and the service password second. The other order accomplishes little: password recovery runs through the mailbox. Check the payment method inside the account: someone else’s card attached to the subscription will eventually stop renewing it. Ask the seller about that while the guarantee window is still open.

Question 24

What tax status a seller needs

Accepted Answer

We work with self-employed sellers, sole traders and companies: payouts go to an account, not to an unknown card. Private individuals without a registered status cannot sell here — there would be nothing to issue a receipt against. The self-employed status carries a limit by its own nature: the professional income tax applies to services, while reselling someone else’s goods and rights does not. So a self-employed seller may sell a subscription issued to the buyer’s email — that is a service — but not ready accounts or tokens. The platform tracks the annual income limit from your completed sales and warns in advance: switching to sole-trader status takes a few days and is better started before the limit runs out.

Question 25

How the seller rating is calculated

Accepted Answer

The formula is published in full, and a seller has two independent scores: one for manual delivery, one for delivery from stock. There is deliberately no combined number — they measure different things. Points come from kept promises: fast delivery, answering a buyer call-out, sold access outliving the threshold. Points are lost for failures: an ignored call-out, slow delivery, a lost dispute, a false delivery mark, an attempt to move the deal off-platform. Reviews do not affect ranking — which is exactly why nobody games them. Weight changes are announced in advance to the side they affect, and the rating is never recalculated retroactively.

Question 26

How long a purchased account usually lives

Accepted Answer

The platform shows an estimate based on the product’s attributes — warmth, age, paid cycles, verified phone — and states plainly that it is an estimate, not a promise. We cannot promise someone else’s ban policy. Over time the estimate gives way to measurement: the fate of every account sold is recorded from the first deal, and those facts show how long a given seller’s accounts actually last. If the account is shut inside the listing’s guarantee period, that is a refundable dispute — the separate “banned after working fine” button.

Question 27

The subscription ended and did not renew — is that a dispute?

Accepted Answer

No, if it ran the paid period out: you bought a period and it ended. Renewal is a new deal, and the platform reminds you in advance. Yes, if the paid period was cut short: the subscription was cancelled, the account was shut, or the payment never went through. Then the unused remainder comes back — which is exactly what the staged payout to the seller is there for. The seller must state the next billing date at handover — that date shows whether the period ended or broke off.

Question 28

Why the same product costs so differently

Accepted Answer

Because these are not one product but different offers. A subscription on your own email and a ready account on someone else’s email carry different risk and different work for the seller, and the price reflects that. Within one product type the difference usually comes from the delivery method, account warmth, country of registration and whether the item is in stock — that is, whether you wait for a person or get access at once. The seller sets the price and it stands as their public offer. We do not level prices out and show no “recommended” one: conditions are comparable through the listing fields, which are the same for everyone.

Question 29

How a seller tops up my account with tokens

Accepted Answer

You provide what is needed to top up your own account — usually an email address, an organisation identifier or a top-up link. No password changes hands: that is precisely why “activation without a password” ranks above other delivery methods. After the top-up the balance is yours, the keys stay with you and nobody can revoke access. That is the platform’s second guarantee level: working access at the moment of delivery. The other option is a ready key to the seller’s account. It costs less, but the platform guarantee does not cover it, and the buyer confirms that with a separate acknowledgement before buying.

Question 30

How you differ from ordinary digital-goods marketplaces

Accepted Answer

By describing the product in fields and numbers instead of shouting in the title. Whose email the account uses, how warmed up it is, whether the phone is verified, which country it is from, whether stock exists, which model the tokens unlock — these are separate fields the filters work on. Ranking is computed from facts and published: offers where the buyer ends up owning the account come first, then description completeness, stock, speed, and only then price. A position in the list cannot be bought. And third: renewal exists here, because a subscription is a first-class entity rather than a one-off order. The platform reminds you about the deadline, and the seller has no right to message you directly.

Questions and answers