PlatitunPro
- Unlimited investigations
- All sixteen-plus specialised AI agents included
- Works in Slack and Microsoft Teams
- Connects to your existing observability stack
- Root cause analysis with remediation guidance in minutes
- Email support
- Cancel at any time
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Sherlocks AI subscription
Sherlocks AI
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Plans
Enterprise
- Unlimited investigations
- All agents and the full integration suite
- A dedicated field engineer from the vendor helps with setup
- A dedicated support engineer with a response-time SLA
- Custom dashboards and reporting shaped to your processes
- SSO and SAML sign-in, audit logs, role-based access control
- Air-gapped deployment option
- An in-VPC language model, so data never leaves your perimeter
- SOC 2 Type 2 certification and help clearing your security review
Plan contents as published by the vendor; seller prices arrive at launch.
What you get
A Sherlocks AI subscription is registered to a workspace: the agents live in your Slack or Teams channel and work against the observability tools you connect. Ask the seller which tier is paid for, because that determines whether monthly investigations are capped and whether air-gapped deployment, an in-VPC language model, SSO and audit logs are available. Ask which connections are already configured and with what permissions: the collecting agent should be read-only, and that is worth verifying with your own eyes. The seller states the next charge date and the remaining period at delivery.
About the service
An AI teammate for the on-call engineer that lives right in your Slack or Teams channel: when an alert fires, the platform dispatches a squad of sixteen-plus domain-specialised agents that investigate autonomously the way a seasoned on-call would — pulling up dashboards, querying observability tools, correlating signals across the stack and tracing the problem to its root cause. The sequence goes like this: the incident is mapped onto an infrastructure knowledge graph, hypotheses are formed, agents go after logs, metrics and traces, validate their findings and deliver a root cause analysis with remediation recommendations — typically in a couple of minutes rather than hours of manual digging. It connects to Datadog, New Relic, Prometheus, Sentry, Coralogix, Elasticsearch and Loki, to AWS, GCP and Azure, to Kubernetes, PostgreSQL, MySQL, MongoDB, Redis, Kafka and RabbitMQ, and to GitHub Actions and Jenkins. The data-gathering agent, Watson, runs inside your own VPC with strictly read-only permissions and installs via a Terraform module, Helm chart or CloudFormation template, with Kubernetes optional — which is why the product clears security review even at lean companies selling into enterprises. It is SOC 2 Type 2 certified, and higher tiers add air-gapped deployment and an in-VPC language model.