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Full platform access for a small team with a capped number of full platform users
Unlimited basic users with access to dashboards and queries
SAML single sign-on
Ticketed support with a business-day response commitment
Anomaly detection, log patterns and correlation of related alerts
Pro
Unlimited full platform users
Pay-as-you-go or committed data volume options
Fast support response on critical issues
Eligibility for the Data Plus extended data handling tier
On-call agent in Slack and on calls: root-cause work, impact assessment, incident reporting
Enterprise
Everything in Pro for systems where downtime is unacceptable
Fastest support response and priority ticket routing
FedRAMP Moderate and HIPAA eligibility together with Data Plus
Advanced access management and separation across business units
Terms agreed under a contract
Plan contents as published by the vendor; seller prices arrive at launch.
About the service
An observability platform where metrics, logs, traces and events land in a single telemetry store, with an applied-intelligence layer working on top of it. Machine learning learns each service's normal profile from real traffic — daily and weekly cycles included — and flags deviations instead of waiting for a hand-set threshold. Logs are clustered into patterns automatically, so millions of lines collapse into a handful of recurring shapes, and related alerts are correlated into a single issue with a summary of the probable cause. A dedicated on-call agent plugs into Slack and calls, answers telemetry questions right from the triage room and assembles the incident write-up. It also covers observability for AI applications themselves: agent and tool calls, their latency and their errors.